Shipping Policy
We will deliver the products set out in your order ("products") almost anywhere in New Zealand. We do not deliver outside New Zealand, however, an overseas order may still be placed with a New Zealand delivery address.
Delivery is made by courier. We endeavour to deliver all products within 3-5 working days of us confirming receipt of the order, although this timeframe is an estimate only. Not all stock is on-site at Vanquish Cycles, and may come from our 3rd party partners. The majority reside in NZ, making shipping easier, however a small number are Australian based which can add 3-4 days to standard shipping targets.
If we are not able to supply the products or there is likely to be a significant delay in making delivery (e.g. because the product is out of stock or the delivery is to a rural/remote location), we will notify you as soon as reasonably possible after we become aware of this, in which case you may cancel the order (or any part of it) and you will receive a refund (including the applicable delivery charges) in respect of those products which will not be delivered (if any). We will not otherwise be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time. The risk of any loss of, or damage to, the products will pass to you on delivery.
Delivery is made by courier. We endeavour to deliver all products within 3-5 working days of us confirming receipt of the order, although this timeframe is an estimate only. Not all stock is on-site at Vanquish Cycles, and may come from our 3rd party partners. The majority reside in NZ, making shipping easier, however a small number are Australian based which can add 3-4 days to standard shipping targets.
If we are not able to supply the products or there is likely to be a significant delay in making delivery (e.g. because the product is out of stock or the delivery is to a rural/remote location), we will notify you as soon as reasonably possible after we become aware of this, in which case you may cancel the order (or any part of it) and you will receive a refund (including the applicable delivery charges) in respect of those products which will not be delivered (if any). We will not otherwise be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time. The risk of any loss of, or damage to, the products will pass to you on delivery.